SoftBCom Blog

Workforce management system in cloud

For forecasting, planning and personnel management Our WFM systems enable simple and convenient scheduli...

8 key takeaways from CCW 2023 by SoftBCom

CCW is Germany’s most important trade fair for customer service companies and vendors of contact center ...

What is service desk?

Introduction to the functions of the Service Desk and useful details Service Desk Software is a tool for...

About SoftBCom

ESTABLISHED IN 2015 An IT company active in Germany, Europe and the wider world Main office in Berlin, a...