Real-time processing of requests that require interaction of different specialists
Processing of digital and voice requests, creation of event notifications, forwarding and categorization, merging new messages with the original ticket
Everything under control, you can set and schedule SLAs
Reports and graphical dashboard to monitor and manage your team and processes
You can shape your screen to your needs
A complete set of basic features
Fast incident response and rapid implementation of extensions
A set of universal interfaces for connecting any external systems
of multi-step business processes and processing algorithms
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